Testimonials

Well, they are usually urgent and do a great job. So, I recommended my mom go there and get an oil change. They let me down and made me look bad. She went to get her oil changed, and they were in a hurry and did a sloppy job. They forgot to put the oil cap back on and oil was all over my mom’s new vehicle. So, I went today to see if they improved and had to wait longer than normal for a basic oil change, and I had blue fluid all over the side of my vehicle. If you’re gonna get fluid all over our vehicles, at least clean it up. Over $33 for an oil change, that’s the least you guys can do. Needless to say, we won’t be back. Take your time, do it right, and clean up the mess your workers leave behind on customers vehicles. You guys use to be my favorite, sad.

Most trusted mechanic I ever dealt with.

Reeder’s auto is an amazing locally owned auto service shop in Portage that will give you a straight and honest answer on what your car needs done to it to make it run and drive great! They provide their expert opinions on things that can wait until later or when you have the time/money to tune up your vehicle and they also tell you what you need to do to be safe right now. This really helps you not feel pressured to spend a ton of money repairing every little imperfection and instead focusing on what you’re comfortable with having completed today.

The staff here is incredibly personable and insightful. They do a wonderful job at not only detecting and fixing problems, but also explaining them to the customer. 5/5.

Always a good experience. Friendly, knowledgeable mechanics. Prices are typically for parts and labor. Wait times are usually longer due to the volume of customers. Plan on spending some time there or dropping off your vehicle. It’s worth the wait in my opinion. Great job

The service I received from Reeder’s was exceptional. Anthony was the man, I mean absolutely the best in taking care of my vehicle. He was very courteous and caring, and did everything to make sure I receive the very best service possible. Every time, when I need new tires, I do not care how far this place is from my home, Reeder’s would be my first choice. Thanks to the entire team for helping me, and especially my family. You guys are awesome!

Very good. The people working there are so polite.

Extremely considering about there customers needs and safety. Everyone is very kind and knowledgeable just a great experience.

Called before coming in, they set me up with an appointment right away, which no one else would (days between not weeks). Got me in, confirmed the diagnosis on the issue. Got the parts put on fast, and for the price told (cheaper than most)! All around wonderful service, experience, and visit. By the way, they offer rides back if you need to leave your vehicle, but I waited. The also have and offer beverages while you are waiting. TV, comfortable seating, and clean waiting room/restroom. GREAT PLACE, & GREAT bunch of gentlemen to deal with!

Great place to get your car worked on. Reasonable prices. Friendly workers. Easy to get an appointment. Quick service.

Had a small problem with a repair and the owner went out of his way to check everything and fix what was wrong. Very honest and professional. I’ll definitely be going back.

My family & I have been using Reeders for many years. They are very attentive and have incredible customer service. They recently replaced my engine block and their team did a great job! I highly recommend taking your vehicle here for oil changes. You’ll get VIP treatment every time.

These guys are as thorough as it gets. I was traveling back to Ohio and broke down in the right spot. They were already very busy when they got my car but got it back to me in two days. They could have taken advantage of me being from out of state. Instead they took good care of me and my car runs great. Thanks for being the professionals you are.

So happy to have found this great business in my area! If I could give more stars I would! I am a first time customer of Reeders and could not be more happy with my experience!! They came highly recommended from my friends. Professional, timely, friendly and they make you feel like family. Took time to explain issues with my car. Came for a charging diagnostic and they were on time with my appointment and got me back on the road fast. Additionally, their prices seem very reasonable.

They are professional, skilled and honest. The best shop I have been to.

Always fast and reasonable in cost. When you operate a business and vehicles are essential, these are the type of guys you want helping you out! There’s no guessing games, they are professionals and know their business. They send you your projected costs and pics and makes it so much easier to make a decision and to communicate your desires. Hate to have to spend money, but if I have to, these are the guys I want to do business with!

We had our minivan towed there on a Monday night, after hours, and they diagnosed the issue and replaced the alternator by Tuesday afternoon. They were very thorough, and excellent at communicating with us about what needed to be done before doing any work so that we knew the price first. And their price was very reasonable. I don’t feel we paid more there than anywhere else. Will definitely use them again.

Reeders is FANTASTIC! Upon having my car towed, they had it inspected quickly and sent a detailed report of repairs needed. The costs were very reasonable and the work completed was superb! I highly recommend

Great people to go to for any car need. If they can’t do something they will let you know.

They are the best auto shop I’ve ever done business with. They have gone over and beyond regular service for a customer. Everyone there is very helpful and insightful and most important courteous. I have taken my vehicles there a few times, and I am always amazed at how good the work is and how reasonable the pricing is. I highly recommend REEDER’S. My wife and mother-in-law have been taking their cars there for over 10 years and they recommended me to do the same and I am not sorry to say I have never experienced such professionalism and fair pricing at any auto shop I have ever been to.

This was my first visit to this local business. I was very impressed. The staff were all very friendly and extremely helpful. They were honest and more than fair. They have absolutely gained a new customer. I will be back and I will recommend others.

Superb service. Time for service was excellent. Worked on my A/C components..

We’ve been going to Reeders for at least a decade and have nothing but positive feedback. They are super professional, skilled, and communication is second-to-none. They provide recommendations based on whether safety is a concern. They’ve kept our car running for nearly 250,000 miles. 🙂 highly recommended!

We are extremely grateful for the guys at Reeder’s that helped replace my sister’s car battery! We are on an out of town trip from Fort Wayne and we would have been stranded if it weren’t for their service. They were very kind, personable, quick, and thorough. Thanks again! You all are amazing!

I am so very pleased with the service I received at Reeders . My car runs like new definitely will recommend!!

Very fast and efficient

Reeder’s is the best in the area. Had my vehicle fail emissions and took it there for diagnostic testing. They got me in quick, quoted the work in a reasonable time, and had the work done within the week. They kept me up to date throughout the whole process. 10/10 will always go back. They really are the best around!

They were so great! Kept me updated and contacted my warranty company for me registering my transmission. They are amazing. I won’t go any where else. I believe they want what’s in your best interest and are honest. That is hard to find at most places.

Normally good. The last time they had oil left all over my engine causIng it to smell bad in the cabin. Also a mess left under the hood. My wifes vehicle a day prior was left the same way. Unacceptable! May never be back! Also they used to vac amd clean windshield. Not any more!

Great service. Awesome people. They’ve never done me wrong. Their prices may be a little higher, but what’s it worth to you to get the work done right the first time. You get what you pay for. At least at Reeders.

Would never think about taking my truck anywhere else!! I’ve had my truck at various places that were much more expensive and could not fix some of the problems my truck was having, readers took care of my truck to full satisfactory.

Had rear differential issues with out Traverse. Upon inspection, it was suggested to replace the rear diff. Yikes. Did so…however, problem remained (grinding and skittering when turning). A costly repair that didn’t solve the problem. Upon further diagnosis, there was something missed and on their own dime they took it upon themselves to fix it at no cost to me. Thanks for your honestly and great service!

They always get the job done and do it at a relatively nice price, I always reccomend them for car problems. My dad even loves them?

Edit 3/29/2021
I still love this place and would honestly never go anywhere else. They have never done me wrong and have always asked and explained anything that was going on with my car, beyond excellent service 25 out of 5 stars

Great People! Great Service! Well worth the drive.

During the initial inspection they found a number of issues. After talking with the mechanic who was actually doing the work, we decided to fix the main problem and see if that corrected the other issues. It did! I was updated regularly and couldn’t ask for better communication! Thank you for a job well done.

Great and friendly service. Very reasonable price! All that and a free slushy! You win!

They were the best! Needed a repair from an accident on I 80 & our destination was 4 1/2 hr away. They contacted a rental car agency for us & had the repair finished in a timely manner. Their staff is wonderful. No wonder their parking lot was filled with many vehicles. A very satisified customer.

I’ve been coming here for some years now, brought them different multiple vehicles, and never had a bad experience. The employees are very friendly and helpful! It is family owned, and you can tell bc of how they treat you. They are honest and fairly priced. They are not ones to “find” things wrong or change unneeded things. I would definitely recommend and have several times in the past.

Always a great place for car service! The service writers are kind and thoughtful people who take time to listen and understand a person’s auto problems. Plus, they are always reasonably priced; I have never gotten the feeling I was being gouged by them.

They will often do the minimum work–and charge fairly for that–instead of doing unnecessary extra repairs that a person often doesn’t need. How refreshing, right?

I’ve brought my van down to them for exhaust work and they fixed for $140 what others wanted $500 to do. So if you’re wanting a trustworthy place to bring your car for repairs, you cannot do better than Reeder’s on Central Ave. in Portage.

Good service. Not bad with pricing. They are expanding their oil change building, so I am guessing faster oil changes.