Well, they are usually urgent and do a great job. So, I recommended my mom go there and get an oil change. They let me down and made me look bad. She went to get her oil changed, and they were in a hurry and did a sloppy job. They forgot to put the oil cap back on and oil was all over my mom’s new vehicle. So, I went today to see if they improved and had to wait longer than normal for a basic oil change, and I had blue fluid all over the side of my vehicle. If you’re gonna get fluid all over our vehicles, at least clean it up. Over $33 for an oil change, that’s the least you guys can do. Needless to say, we won’t be back. Take your time, do it right, and clean up the mess your workers leave behind on customers vehicles. You guys use to be my favorite, sad.
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Mïđwėşț Måđė
12/15/2021
They were so great! Kept me updated and contacted my warranty company for me registering my transmission. They are amazing. I won’t go any where else. I believe they want what’s in your best interest and are honest. That is hard to find at most places.
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Jocelyn Recio
4/13/2023
Great service. Awesome people. They’ve never done me wrong. Their prices may be a little higher, but what’s it worth to you to get the work done right the first time. You get what you pay for. At least at Reeders.
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Deb Riley
6/16/2022
So happy to have found this great business in my area! If I could give more stars I would! I am a first time customer of Reeders and could not be more happy with my experience!! They came highly recommended from my friends. Professional, timely, friendly and they make you feel like family. Took time to explain issues with my car. Came for a charging diagnostic and they were on time with my appointment and got me back on the road fast. Additionally, their prices seem very reasonable.
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Tina Marie K.
12/02/2022
They always get the job done and do it at a relatively nice price, I always reccomend them for car problems. My dad even loves them?
Edit 3/29/2021
I still love this place and would honestly never go anywhere else. They have never done me wrong and have always asked and explained anything that was going on with my car, beyond excellent service 25 out of 5 stars
Edit 3/29/2021
I still love this place and would honestly never go anywhere else. They have never done me wrong and have always asked and explained anything that was going on with my car, beyond excellent service 25 out of 5 stars
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Samantha Hernandez
3/29/2021
They are professional, skilled and honest. The best shop I have been to.
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Branden Kelly
11/15/2021
I’ve been going to them for years. Quality repairs and fast!
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R&SMC Outdoors
1/25/2022
Would never think about taking my truck anywhere else!! I’ve had my truck at various places that were much more expensive and could not fix some of the problems my truck was having, readers took care of my truck to full satisfactory.
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Steve Cota
11/15/2021
Very fast and efficient
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Tommy Boylen
2/01/2022
My AC unit stopped working; when I called to schedule an appointment, they got me in the same day and the car was fixed just a couple hours later.
The price was extremely reasonable, the staff very polite and helpful.
This is the ONLY place I will bring my car. I recommend that you bring yours here as well
The price was extremely reasonable, the staff very polite and helpful.
This is the ONLY place I will bring my car. I recommend that you bring yours here as well
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Kim Benner
7/17/2022
Very good. The people working there are so polite.
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bev rimkus
2/01/2022
Most trusted mechanic I ever dealt with.
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James Huddleston
11/15/2021
Would do business here again. Vehicle needed a list of wear/tear items replaced. Work was performed in under a day. Some parts were reduced price wise as they (Reeder’s) were able to attain them at a lower cost thus pushing the savings on to me. Honest people to do business with!
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Samih Mirza
3/20/2021
The staff here is incredibly personable and insightful. They do a wonderful job at not only detecting and fixing problems, but also explaining them to the customer. 5/5.
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Sam Holmes
6/02/2022
Had a small problem with a repair and the owner went out of his way to check everything and fix what was wrong. Very honest and professional. I’ll definitely be going back.
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Tony Hammerstein
1/18/2022
Had rear differential issues with out Traverse. Upon inspection, it was suggested to replace the rear diff. Yikes. Did so…however, problem remained (grinding and skittering when turning). A costly repair that didn’t solve the problem. Upon further diagnosis, there was something missed and on their own dime they took it upon themselves to fix it at no cost to me. Thanks for your honestly and great service!
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Rich Doering
6/30/2022
Great customer service. They gave me a diagnostic & didn’t do my repair because they knew I needed tires first. In order to save me money they had me look for tires where they weren’t as expensive. Then the repairs they did do were perfect & didn’t charge me an arm & a leg.
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Chrissy Giotte
6/10/2022
I am so very pleased with the service I received at Reeders . My car runs like new definitely will recommend!!
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Krystal Moore
11/15/2021
We are extremely grateful for the guys at Reeder’s that helped replace my sister’s car battery! We are on an out of town trip from Fort Wayne and we would have been stranded if it weren’t for their service. They were very kind, personable, quick, and thorough. Thanks again! You all are amazing!
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Lindsay Rohrbaugh
7/23/2022
Normally good. The last time they had oil left all over my engine causIng it to smell bad in the cabin. Also a mess left under the hood. My wifes vehicle a day prior was left the same way. Unacceptable! May never be back! Also they used to vac amd clean windshield. Not any more!
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Tom Mathis
1/15/2022
Good service. Not bad with pricing. They are expanding their oil change building, so I am guessing faster oil changes.
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Bellyphat
1/30/2022
They were the best! Needed a repair from an accident on I 80 & our destination was 4 1/2 hr away. They contacted a rental car agency for us & had the repair finished in a timely manner. Their staff is wonderful. No wonder their parking lot was filled with many vehicles. A very satisified customer.
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Christine Andrus
9/18/2020
They are the best auto shop I’ve ever done business with. They have gone over and beyond regular service for a customer. Everyone there is very helpful and insightful and most important courteous. I have taken my vehicles there a few times, and I am always amazed at how good the work is and how reasonable the pricing is. I highly recommend REEDER’S. My wife and mother-in-law have been taking their cars there for over 10 years and they recommended me to do the same and I am not sorry to say I have never experienced such professionalism and fair pricing at any auto shop I have ever been to.
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The Steel City Storm
1/19/2023
Extremely considering about there customers needs and safety. Everyone is very kind and knowledgeable just a great experience.
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Gilbert Bolster
12/15/2021
Extremely professional. Scheduled earliest appointment. Recommended a great towing service. Text messaging details of repair needed on my car was super easy. Reeder’s didn’t do any unnecessary work, so no up charges! Great service!
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Rebecca Oliver
10/28/2021
Great place to get your car worked on. Reasonable prices. Friendly workers. Easy to get an appointment. Quick service.
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Janice Reamer
4/23/2021
I’ve been coming here for some years now, brought them different multiple vehicles, and never had a bad experience. The employees are very friendly and helpful! It is family owned, and you can tell bc of how they treat you. They are honest and fairly priced. They are not ones to “find” things wrong or change unneeded things. I would definitely recommend and have several times in the past.
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J A
2/03/2023
Good and very informative on what they have to do with your vehicle
I will be back when I need work done
I will be back when I need work done
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gizzyleroy
4/29/2022
Superb service. Time for service was excellent. Worked on my A/C components..
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ken smith
6/08/2021
Reeders is FANTASTIC! Upon having my car towed, they had it inspected quickly and sent a detailed report of repairs needed. The costs were very reasonable and the work completed was superb! I highly recommend
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Michael Hutchins
5/09/2022
As always, they were courteous, patient, and extremely helpful, never trying to over-sell product or services. Just all-around great people and great service. Highly recommend!
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Julie Woods
5/15/2022
The service I received from Reeder’s was exceptional. Anthony was the man, I mean absolutely the best in taking care of my vehicle. He was very courteous and caring, and did everything to make sure I receive the very best service possible. Every time, when I need new tires, I do not care how far this place is from my home, Reeder’s would be my first choice. Thanks to the entire team for helping me, and especially my family. You guys are awesome!
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Ben Koshy
5/17/2022
They put the car on diagnostic.. I brought home and repaired
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Cecilia Watson
11/15/2021
We’ve been going to Reeders for at least a decade and have nothing but positive feedback. They are super professional, skilled, and communication is second-to-none. They provide recommendations based on whether safety is a concern. They’ve kept our car running for nearly 250,000 miles. 🙂 highly recommended!
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Tiffany Kilroy
6/16/2022
During the initial inspection they found a number of issues. After talking with the mechanic who was actually doing the work, we decided to fix the main problem and see if that corrected the other issues. It did! I was updated regularly and couldn’t ask for better communication! Thank you for a job well done.
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Keith Boltze
5/23/2022
This was my first visit to this local business. I was very impressed. The staff were all very friendly and extremely helpful. They were honest and more than fair. They have absolutely gained a new customer. I will be back and I will recommend others.
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Linda Volk
11/02/2020
Always a good experience. Friendly, knowledgeable mechanics. Prices are typically for parts and labor. Wait times are usually longer due to the volume of customers. Plan on spending some time there or dropping off your vehicle. It’s worth the wait in my opinion. Great job
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Gin Licker
9/08/2022
They were very professional. Mike was really nice. It is a family owned business and my first time going but if I need another repair it will not be my last. I recommend them five star ⭐️⭐️⭐️⭐️⭐️service indeed!!!?
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Sisaluisa Rivera
1/12/2021
Reeder’s is the best in the area. Had my vehicle fail emissions and took it there for diagnostic testing. They got me in quick, quoted the work in a reasonable time, and had the work done within the week. They kept me up to date throughout the whole process. 10/10 will always go back. They really are the best around!
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Jay Olson
8/31/2020
Called before coming in, they set me up with an appointment right away, which no one else would (days between not weeks). Got me in, confirmed the diagnosis on the issue. Got the parts put on fast, and for the price told (cheaper than most)! All around wonderful service, experience, and visit. By the way, they offer rides back if you need to leave your vehicle, but I waited. The also have and offer beverages while you are waiting. TV, comfortable seating, and clean waiting room/restroom. GREAT PLACE, & GREAT bunch of gentlemen to deal with!
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Clifford Reeves
2/06/2023