Testimonials

Professional..friendly service..

Always a good experience. Friendly, knowledgeable mechanics. Prices are typically for parts and labor. Wait times are usually longer due to the volume of customers. Plan on spending some time there or dropping off your vehicle. It’s worth the wait in my opinion. Great job

These guys are as thorough as it gets. I was traveling back to Ohio and broke down in the right spot. They were already very busy when they got my car but got it back to me in two days. They could have taken advantage of me being from out of state. Instead they took good care of me and my car runs great. Thanks for being the professionals you are.

This was my first visit to this local business. I was very impressed. The staff were all very friendly and extremely helpful. They were honest and more than fair. They have absolutely gained a new customer. I will be back and I will recommend others.

Had my wheel hub done. Experience was great. We love readers, they stay in contact with what’s going on and the best part is we trust them whole heartedly.

Most trusted mechanic I ever dealt with.

Very good. The people working there are so polite.

As always, they were courteous, patient, and extremely helpful, never trying to over-sell product or services. Just all-around great people and great service. Highly recommend!

Always fast and reasonable in cost. When you operate a business and vehicles are essential, these are the type of guys you want helping you out! There’s no guessing games, they are professionals and know their business. They send you your projected costs and pics and makes it so much easier to make a decision and to communicate your desires. Hate to have to spend money, but if I have to, these are the guys I want to do business with!

The service I received from Reeder’s was exceptional. Anthony was the man, I mean absolutely the best in taking care of my vehicle. He was very courteous and caring, and did everything to make sure I receive the very best service possible. Every time, when I need new tires, I do not care how far this place is from my home, Reeder’s would be my first choice. Thanks to the entire team for helping me, and especially my family. You guys are awesome!

I’ve been coming here for some years now, brought them different multiple vehicles, and never had a bad experience. The employees are very friendly and helpful! It is family owned, and you can tell bc of how they treat you. They are honest and fairly priced. They are not ones to “find” things wrong or change unneeded things. I would definitely recommend and have several times in the past.

Reeder’s auto is an amazing locally owned auto service shop in Portage that will give you a straight and honest answer on what your car needs done to it to make it run and drive great! They provide their expert opinions on things that can wait until later or when you have the time/money to tune up your vehicle and they also tell you what you need to do to be safe right now. This really helps you not feel pressured to spend a ton of money repairing every little imperfection and instead focusing on what you’re comfortable with having completed today.

They were so great! Kept me updated and contacted my warranty company for me registering my transmission. They are amazing. I won’t go any where else. I believe they want what’s in your best interest and are honest. That is hard to find at most places.

Great People! Great Service! Well worth the drive.

They are professional, skilled and honest. The best shop I have been to.

Had rear differential issues with out Traverse. Upon inspection, it was suggested to replace the rear diff. Yikes. Did so…however, problem remained (grinding and skittering when turning). A costly repair that didn’t solve the problem. Upon further diagnosis, there was something missed and on their own dime they took it upon themselves to fix it at no cost to me. Thanks for your honestly and great service!

My AC unit stopped working; when I called to schedule an appointment, they got me in the same day and the car was fixed just a couple hours later.

The price was extremely reasonable, the staff very polite and helpful.

This is the ONLY place I will bring my car. I recommend that you bring yours here as well

Great customer service. They gave me a diagnostic & didn’t do my repair because they knew I needed tires first. In order to save me money they had me look for tires where they weren’t as expensive. Then the repairs they did do were perfect & didn’t charge me an arm & a leg.

So happy to have found this great business in my area! If I could give more stars I would! I am a first time customer of Reeders and could not be more happy with my experience!! They came highly recommended from my friends. Professional, timely, friendly and they make you feel like family. Took time to explain issues with my car. Came for a charging diagnostic and they were on time with my appointment and got me back on the road fast. Additionally, their prices seem very reasonable.

Extremely considering about there customers needs and safety. Everyone is very kind and knowledgeable just a great experience.

Great place to get your car worked on. Reasonable prices. Friendly workers. Easy to get an appointment. Quick service.

Very fast and efficient

They are the best auto shop I’ve ever done business with. They have gone over and beyond regular service for a customer. Everyone there is very helpful and insightful and most important courteous. I have taken my vehicles there a few times, and I am always amazed at how good the work is and how reasonable the pricing is. I highly recommend REEDER’S. My wife and mother-in-law have been taking their cars there for over 10 years and they recommended me to do the same and I am not sorry to say I have never experienced such professionalism and fair pricing at any auto shop I have ever been to.

Had a small problem with a repair and the owner went out of his way to check everything and fix what was wrong. Very honest and professional. I’ll definitely be going back.

Reeder’s is the best in the area. Had my vehicle fail emissions and took it there for diagnostic testing. They got me in quick, quoted the work in a reasonable time, and had the work done within the week. They kept me up to date throughout the whole process. 10/10 will always go back. They really are the best around!

Well, they are usually urgent and do a great job. So, I recommended my mom go there and get an oil change. They let me down and made me look bad. She went to get her oil changed, and they were in a hurry and did a sloppy job. They forgot to put the oil cap back on and oil was all over my mom’s new vehicle. So, I went today to see if they improved and had to wait longer than normal for a basic oil change, and I had blue fluid all over the side of my vehicle. If you’re gonna get fluid all over our vehicles, at least clean it up. Over $33 for an oil change, that’s the least you guys can do. Needless to say, we won’t be back. Take your time, do it right, and clean up the mess your workers leave behind on customers vehicles. You guys use to be my favorite, sad.

Normally good. The last time they had oil left all over my engine causIng it to smell bad in the cabin. Also a mess left under the hood. My wifes vehicle a day prior was left the same way. Unacceptable! May never be back! Also they used to vac amd clean windshield. Not any more!

Called before coming in, they set me up with an appointment right away, which no one else would (days between not weeks). Got me in, confirmed the diagnosis on the issue. Got the parts put on fast, and for the price told (cheaper than most)! All around wonderful service, experience, and visit. By the way, they offer rides back if you need to leave your vehicle, but I waited. The also have and offer beverages while you are waiting. TV, comfortable seating, and clean waiting room/restroom. GREAT PLACE, & GREAT bunch of gentlemen to deal with!

Great people to go to for any car need. If they can’t do something they will let you know.

Reeders is FANTASTIC! Upon having my car towed, they had it inspected quickly and sent a detailed report of repairs needed. The costs were very reasonable and the work completed was superb! I highly recommend

They were the best! Needed a repair from an accident on I 80 & our destination was 4 1/2 hr away. They contacted a rental car agency for us & had the repair finished in a timely manner. Their staff is wonderful. No wonder their parking lot was filled with many vehicles. A very satisified customer.

The staff here is incredibly personable and insightful. They do a wonderful job at not only detecting and fixing problems, but also explaining them to the customer. 5/5.

Superb service. Time for service was excellent. Worked on my A/C components..

I am so very pleased with the service I received at Reeders . My car runs like new definitely will recommend!!

Would do business here again. Vehicle needed a list of wear/tear items replaced. Work was performed in under a day. Some parts were reduced price wise as they (Reeder’s) were able to attain them at a lower cost thus pushing the savings on to me. Honest people to do business with!

Great service. Awesome people. They’ve never done me wrong. Their prices may be a little higher, but what’s it worth to you to get the work done right the first time. You get what you pay for. At least at Reeders.

We are extremely grateful for the guys at Reeder’s that helped replace my sister’s car battery! We are on an out of town trip from Fort Wayne and we would have been stranded if it weren’t for their service. They were very kind, personable, quick, and thorough. Thanks again! You all are amazing!

I’ve been going to them for years. Quality repairs and fast!

They were very professional. Mike was really nice. It is a family owned business and my first time going but if I need another repair it will not be my last. I recommend them five star ⭐️⭐️⭐️⭐️⭐️service indeed!!!?

We had our minivan towed there on a Monday night, after hours, and they diagnosed the issue and replaced the alternator by Tuesday afternoon. They were very thorough, and excellent at communicating with us about what needed to be done before doing any work so that we knew the price first. And their price was very reasonable. I don’t feel we paid more there than anywhere else. Will definitely use them again.